Privacy Policy for Robin L Reed, LLC
Robin L Reed, LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our editing services. This Policy is designed to comply with applicable privacy laws, including the California Consumer Privacy Act (CCPA), its amendments, and the General Data Protection Regulation (GDPR).
- Information We Collect
We may collect the following categories of personal information:
1.1 Information You Provide to Us
- Contact Information: Name, email address, and any details you submit through our contact form.
- Service-Related Content: Information you voluntarily provide when requesting services or communicating with us.
1.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of access.
- Cookies and Tracking Technologies: Small files stored on your device to enhance user experience, perform analytics, and maintain website functionality.
- Analytics Data: Through tools such as website analytics services (e.g., Google Analytics or similar), which collect anonymized or pseudonymized usage statistics.
1.3 Third-Party Information
We may receive information from:
- Email marketing tools when you subscribe or engage with our content.
- How We Use Your Information
We use your personal information for the following purposes:
- To provide, operate, and maintain our editing services.
- To respond to inquiries or requests submitted through our contact form.
- To send marketing or informational emails (only with consent where required).
- To analyze website performance and improve user experience.
- To comply with legal obligations and enforce our terms.
- Legal Bases for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your information based on:
- Contractual necessity: To provide requested services.
- Legitimate interests: Website analytics, service improvement, fraud prevention.
- Consent: Email marketing communications, cookies (where legally required).
- Legal obligations: Compliance with applicable laws.
- Sharing and Disclosure of Information
We do not sell your personal information. We may share your information with the following:
- Service Providers: Including email marketing tools and analytics providers, solely for operational purposes.
- Website Hosting Providers: To operate and maintain our website.
- Legal Authorities: When required to comply with applicable laws, court orders, or government requests.
All third-party processors are contractually obligated to handle your information securely and in compliance with privacy laws.
- Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enable website functionality
- Perform analytics
- Improve website performance
Where required by law, you will be presented with a cookie consent banner allowing you to manage or withdraw consent.
You may restrict cookies through your browser settings, though some site functions may be limited.
- Data Retention
We retain personal information only as long as necessary to:
- Provide requested services
- Comply with legal, tax, and accounting obligations
- Resolve disputes
When no longer needed, information is securely deleted or anonymized.
- Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption, access controls, and secure hosting. However, no method of transmission over the internet is 100 percent secure, and we cannot guarantee absolute security.
- International Data Transfers
As a US-based business located in Oregon, your information may be stored or processed in the United States.
For users in the EEA or other regions with data-protection laws, we rely on appropriate safeguards including contractual clauses and compliance commitments from third-party providers.
- Your Rights Under the CCPA (California Residents)
If you reside in California, you have the following rights:
- Right to Know: Request disclosure of the categories and specific pieces of personal information collected.
- Right to Delete: Request deletion of your personal information (subject to certain exceptions).
- Right to Correct: Request correction of inaccurate information.
- Right to Non-Discrimination: You will not be discriminated against for exercising your rights.
- Right to Opt Out of Sharing: Although we do not “sell” information, you may opt out of any data-sharing activities considered “sharing” under CCPA.
To exercise these rights, email us at robin@robinlreed.com.
